Every Autumn since 2012, Junior ESSEC carries out a study with 200 enterprises for the ATEQUACY company. This study deals with the collection of URSSAF interventions by companies, and their reaction towards these controls on their activity.
To have an optimal representation, people taking the survey are divided between larges companies and small ones, in the strict respect of preliminarily defined quotas, and especially for agriculture, services and industry. The recurrence of this study allows us to take out sharp observations on the great tendencies of the last years.
To carry out the study, companies had to determine the motives of adjustment or refunding by URSSAF, but also the improvements that these controls inducted on their way of functioning, as well as their limits.
In less than a month, Junior ESSEC was able to get in touch with 200 companies of concerned sectors and carry out a comparative study of results, regarding the previous years.
Conclusions of the study are now reference to evaluate URSSAF and French companies’ performances.
To learn more, click on the Atequacy logo.
To improve the welcoming service in Sous-Préfecture and get the QUALIPREF 2.0 label, the Seine-Saint-Denis Prefecture wished to lead several quality studies in their three principal locations: Bobigny, Saint-Denis and Raincy. This studies were meant to identify the friction points in waiting lines and bring into the light the means to improve their fluidity and comfort.
Two studies had already been conducted by Junior ESSEC in 2013 and 2014 on these issues. Our intervention in 2015 permitted us to benefit from observations realized during the previous studies, run comparisons and sharpen the study methodology.
To gather information, Junior ESSEC administered 750 surveys to the users of the different studied places, and wrote a summary explaining the different solutions that could be put to use to reduce the waiting time and improve its quality.
To learn more, click on the Prefecture logo.
In March 2015, the SNCF company hired Junior ESSEC to improve their management of waiting time in the Gare du Nord train station.
With more than 200 million travelers a year, Gare du Nord is the largest train station in Europe and welcomes a large influx of travelers. Recently, the SNCF company started developing new tools in the station to improve the buying experience of its clients.
In order to reduce their waiting time, two solutions were being discussed: creating a “normal” waiting line, in a serpent shape, or installing a ticket terminal system. Junior ESSEC tried out the efficiency of both solutions for two weeks.
At the end of this observation phase, Junior ESSEC identified the problems delaying clients and other dissatisfaction sources. Junior ESSEC then presented the SNCF company with solutions to improve their client experience and enhance the medium purchase volume.
In 2015, Junior ESSEC carried out a notoriety study on Transition Management in France, for its client the National Federation of Transition Management.
The federation wished to take a bearing on the notoriety of this trade, as an organism in charge of this domain in France.
To do this, Junior ESSEC contacted and interrogated 1,200 French company leaders to produce a comprehensive update about Transition Management in France in 2015, and identify the improvement axes for the firms member of the federation. To improve the diversity of people taking the survey, half of the sample was constituted by the FNMT and the other by Junior ESSEC.
This barometer is today a method of reference in France to understand the development of Transition Management, and a guide to help companies of this sector aim their development.